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Data & Security
Learn more about how Upside keep your data safe and secure
How does Upside keep my data safe?
How is Upside regulated in the UK?
Upside Money Limited is a registered company in England and Wales under company number 12393337 with our head office located at 71-75 Shelton Street, London, WC2H 9JQ and hold the following registrations: Information Commissioner's Office Registration number ZA747081 Upside act as the data controller when processing your data [Financial Conduct Authority](https://register.fca.org.uk/ShPo_FirmDetailsPage?id=0014
How "safe" is the money in my Upside Account?
Safeguarding the money (Upsides) we receive from you Your Upsides are kept in a “Safeguarded Account” with our Electronic Money Institution (EMI) partner, PayrNet (Terms and Conditions) This means that your money is kept in your own name and separate bank account(s) belonging to the EMI, which are separate from our own office bank accounts
Can I run the Upside App on a jailbroken device?
As a regulated company by the Financial Conduct Authority (FCA), Upside has a responsibility to guard against financial crimes such as fraud and money laundering. JAILBROKEN & ROOTED DEVICES: removes safeguards from your device, which can leave your device and its content vulnerable to fraudulent attacks If we detect that the device you’re using has been jailbroken or rooted, you will not be able to run or load the Upside app on your device. You’ll still be able to **access
What happens to my data when I close my account?
The following outlines what happens when you close your account? When you close or cancel your Upside account, we will proceed in the following order: return all Upsides (your savings) to your linked bank account; cancel any Direct Debit mandates you have set up to enable Autosaves or any other services on our platform; lastly, unlink and disconnect all your bank account(s) authorisations and stop collecting your OpenBanking data This means we will no longer:
What is OpenBanking authorisation and how longs does it last?
The following outlines why you need to provide authorisation for Upside to access your banking transaction data? ** OpenBanking** is a secure way for our customers (Upsiders) to **share **their banking transaction information. This enables Upside to assist you to make the most of your money by finding lost money and helping you save. When **registering **for an Upside account: 1